Privacy Policy

Last Updated: September 14, 2026

At BathTwist, accessible through https://bathtwist.com, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Mobile number
  • Account login details
  • Payment information required to process transactions

Order Information

  • Products purchased
  • Order history
  • Transaction details
  • Delivery and shipping information
  • Return or refund-related information

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Website usage and interaction data

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Confirm payments and transactions.
  • Provide customer support.
  • Communicate order updates, shipping notifications, and service-related information.
  • Manage your account and preferences.
  • Improve our website, products, and customer experience.
  • Prevent fraudulent or unauthorized transactions.
  • Send promotional communications, offers, and updates where permitted by law and with your consent.
  • Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

BathTwist does not store complete credit card, debit card, or banking credentials on its servers unless explicitly required and permitted under applicable laws.

Payment information is handled according to the privacy policies and security practices of the respective payment service providers.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember your preferences.
  • Keep products in your shopping cart.
  • Understand website traffic and usage patterns.
  • Improve website performance.
  • Deliver relevant marketing communications.

You may disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties for legitimate business purposes, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Technology and hosting service providers
  • Marketing and analytics service providers
  • Customer support partners
  • Government authorities or legal agencies when required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

BathTwist is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before sharing personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, legal obligations, dispute resolution, and business records.

9. Children’s Privacy

Our website is not intended for children below the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors without appropriate consent.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent for promotional communications.
  • Raise concerns regarding the handling of your personal information.

To exercise these rights, please contact us using the details below.

11. Changes to This Privacy Policy

BathTwist reserves the right to update or modify this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For privacy-related questions or concerns, please contact:

BathTwist
Website: https://bathtwist.com
Email: sales@bathtwist.com
Phone: +91 72080 02286